How do I return my order from Latvia/Lithuania with Omniva?

FREE return via Omniva parcel terminal:

  • * Choose Return option from the Parcel Terminal.
  • * Enter the return code you received via sms when your parcel arrived.
  • * Follow the instructions on the Parcel Terminal display (a locker will open where you can place your parcel)
  • * The code is valid for 14 days after the parcel is picked up from the terminal.
  • * If you no longer have the code, please contact our customer service via
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